We encourage U.S. citizens who have successfully evacuated the hurricane affected areas to update their friends and family via social media. Friends and family of U.S. citizens in hurricane affected areas should continue to monitor the social media accounts of their loved ones.
You can inform the Department of State about U.S. citizens affected by the hurricane who require emergency assistance through the following ways:
• Visit Task Force Alert (tfa.state.gov) and select “2017 Hurricane Irma.”
If you are entering information about a U.S. citizen in Dutch St. Maarten, Anguilla, Aruba, Bonaire, Curacao, Saba, or St. Eustatius use “Netherlands” as the Last Known Country.
If you are entering information about a U.S. citizen in the British Virgin Islands, French St. Martin, Montserrat, St. Barthélemy, or St. Kitts and Nevis, use “Barbados” as the Last Known Country.
If you are entering information about a U.S. citizen in Turks and Caicos, use “The Bahamas” as the Last Known Country.
If you have difficulty using Task Force Alert, please email IrmaEmergencyUSC@state.gov and provide as much information as possible about your loved one.
• Email IrmaEmergencyUSC@state.gov and provide as much information as possible (at a minimum, please provide their full name, gender, and last known location within country, if known).
• Call us at 1-888-407-4747 (from the U.S. & Canada), +1-202-501-4444 (from Overseas). If you are concerned about non-U.S. citizens in Saba, St Eustatius, and St Maarten, please see the Netherlands Red Cross Safe and Well website.